General protection fault when viewing OLE object due to Genoa video driver.

Cause:

This problem occurs when viewing OLE objects, and is because a Genoa 7900 video card with the Genoa 800x600x16 video driver is being used on the computer. This affects all applications that use OLE 2.0 for caching and drawing. Microsoft Access 7.0 is one of those applications.

Solution:

Call Genoa Systems Corporation at (408) 432-9090 for information about video driver upgrades.